Carrières

Highlight of Skills

• Over 6 years of experience in the service and sales industry.
• Strong written and verbal communication.
• Skilled in building positive client relationships.
• Motivated, positive, and highly enthusiastic.
• Detail-oriented with excellent time management and organizational skills.
• Effective under pressure and with minimal supervision.
• Solution-focused and goal-oriented.
• Proficient in Microsoft Office.

Work Experience Team Lead

May 2024 - Present

LUMI Renewables, Calgary, AB

• Managed a team of sales representatives by providing daily communication andsupport.
• Scheduled weekly trainings, client meetings, and site assessments efficiently.
• Multi-tasked between customer service, employee management, and operationaltasks in a fast-paced environment.
• Evaluated team submitted leads to ensure all qualifying criteria was met.
• Conducted in-home assessments, including taking photographs, recordingdetailed descriptions, and surveying homeowners.
• Acknowledged client concerns and provided tailored solutions based of theircircumstances.

      Sales Development Representative September 2023 – May 2024   Firefly Solar, Calgary, AB • Built and maintained strong relationships by effectively communicating with new and existing clients. • Negotiated and closed sales deals successfully. • Maintained accurate and detailed records of sales activities and client interactions using a CRM system. • Collaborated with the sales team and other departments to ensure a seamless customer experience.

Presented and demonstrated company products and services, highlighting their

benefits and value.

  Front Office Sales November 2021 – July 2023 Anytime Fitness West Springs, Calgary, AB

• Followed up with prospects through calls and emails, resulting in newmemberships and renewals.
• Conducted engaging and efficient facility tours, highlighting club details andamenities.
• Clearly explained membership contracts to potential clients.
• Cultivated strong client relationships and created a welcoming and safeatmosphere for all members.
• Addressed member concerns with empathy and resolved issues promptly.
• Managed and organized all paperwork efficiently.Receptionist March 2018 – November 2021 Angles Hair and Aesthetics Westbrook, Calgary, AB

• Provided outstanding customer service by creating a friendly environment andoffering strong product knowledge.
• Increased store sales by recommending products based on client needs.
• Managed appointment bookings, phone calls, and inventory reports efficiently.
• Processed sales transactions accurately while minimizing errors.
• Provided quality shop support, including facility cleaning and maintenance. 

Education AIC Real Estate Appraisal January 2023 - Present University of British Columbia Working towards CRA designation   Bachelor of Arts September 2017 – April 2022 University of Calgary • Major in Communication and Culture with a minor in Economics